To retain its brilliance and shine, your jewellery requires both care and diligence. Here we have brought together the most important advice to keep in mind so that you will be satisfied with your jewellery for a long time to come.
Gold is a relatively soft material, which makes it susceptible to dents and scratches. An expensive piece of jewellery is no less sensitive than a less expensive one.
Diamonds can only be scratched by other diamonds, but they are also brittle and therefore susceptible to impacts. Even a minor blow from a hard, sharp object can cause the diamond to crack or loosen from its setting.
Our jewellery is made to withstand daily use but it must nevertheless be treated with care.
Clean your jewellery in warm, soapy water. Wipe with a soft cotton cloth. Avoid wipes that contain abrasives as the finish of your jewellery can be worn away. Ultrasonic cleaning should only be performed by an expert to avoid stones coming loose.
Please bring your jewellery to us or an authorized dealer for repair and redecoration. Careful restorations gives a pendant back its lustre, while increasing its life.
If you follow these instructions, your jewellery will be a joy for both you and for future generations.
Our desire is that you will be completely satisfied with our products, both now and in the future. We do our utmost to ensure that all Engelbert products are of the highest quality.
In the unlikely event that you are not satisfied, we promise to do our best to correct it. We therefore provide a two-year guarantee against manufacturing and material defects. This warranty applies only to jewellery that is cared for and used according to our instructions (see care instructions) and that has a certificate completed and signed by us or an authorized reseller.
In other respects relating to warranty and purchase, Swedish law applies and any dispute will be settled by a competent Swedish court.